IGLU Cruise Website Review & Ratings + IGLU Cruise Coupons
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IGLU Cruise Website Review & Ratings + IGLU Cruise Coupons

IGLU Cruise: Products & Services

If you are looking for a financially solvent travel agency to serve you for your desired cruise trips, Iglu’s Iglucruise.com can be the convenient choice for you. Having a collection of packages with many cruise fleets and destination, Iglucruise.com has already become a prominent in this sector for their varied services. Winning a number of awards, they offer a number of different packages for different destinations and different cruise liner. As stated in their information page, their flight inclusive packages are financially protected by their substantial Air Travel Organizers Licence ATOL no. 2987. All the other holidays and cruises, where they are the principal but do not include a flight, are protected under their Association of British Travel Agents bond no: W3870.

IGLU Cruise: Company Background

Iglucruise.com’s mother concern Iglu.com was founded in June 1998 by CEO Richard Downs and MD Emmanuelle Drouet with an aim of ‘democratising’ ski holidays by using the Web to put skiers and chalets directly in touch with each other. Since then Iglu.com and other subsidiary services as Iglucruise.com have been highly successful, and diversified extensively beyond this initial innovation. Iglucruise’s mother concern Iglu.com is enlisted with ABTA and ATOL in the UK which depicts that the agency is financially solvent enough to serve their clients.  

IGLU Cruise: Customer Feedback & Reviews

Even though some customers speak positively giving 5*/ 5* about the service of iglucruise.com there are some who speak negatively as well. However the negative comments are also attended by the people from iglocruise, one of whom is Peter. Iglucruise.com has assured to improve their services. However there are plenty of customers who speak very boldly for Iglucruise.com. Below is a snippet of positive feedback a customer left in their recent feedback section:

“We have just returned from our cruise aboard the Ventura and I wanted to email to thank you for the most amazing holiday ever! Everything was organized so well; from the flights, e mail information and the ship itself — what a great experience! Thank you again - we will definitely be booking with you again!
Kind regards, Alan and Diane Hecht (Jan '12)”

IGLU Cruise: Business Credibility & Trustworthiness

BBB is a non-profit organization that monitors and reports on the business practices of companies. Each BBB is licensed by the Council of Better Business Bureaus, and governed by its own local Board of Directors. An organization’s condition can easily be assumed about by simply checking their BBB rating. Unfortunately, being a UK based company, iglucruise.com seems not to be accredited with BBB and they do not have any BBB rating. But, they are member of ABTA and ATOL as well as IATA. They also have won a number of awards like highly commended UK Cruise Award winner, Cruise Agency of the Year 2012 given by Association of Cruise Experts, Travel Agent of the Year 2011 by Cruise Awards, etc.  Reference of these awards can be seen on the company’s website home page.

IGLU Cruise: Website Popularity & Google Ranking

Iglucruise.com is a cruise related portal that has Alexa Traffic Rank 118,574 in accordance to statistics from webstatsdomain.com. It is very popular in UK since 55.3% of the site’s users are from United Kingdom. The site has 601 backlinks which is good for SEO web sites. Its Google page rank is 5/10. However, this site has a very good number of visitors every day having 1,463 Google organic keywords.

IGLU Cruise: Social Media Presence

Iglucruise.com has been present in different popular media. They have their own blog. The customers of the site also discuss about their experiences in different other sites. They are present in Twitter as well. For now they have 1240 tweets, 398 following and 1221 followers in the twitter. They mentioned that they have their Facebook group page but no page was found when the link was clicked. They are also present in Google+ and Youtube.

IGLU Cruise: Website Security & Safety

Iglucruise’s status web security is not mentioned on their website. However, their current Google safe browsing status is listed as not suspicious. They do not seem to be having any suspicious or malware in their server as per the test of Google. Of the 26 pages that were tested none resulted in malicious software being downloaded and installed without user consent. The last time Google visited this site was on 2013-01-26, and they also did not appear to function as an intermediary for the infection of any sites.

IGLU Cruise: Pricing & Packages

Iglucruise has connection with many cruise liners. They offer a wide range of packages for their valued customers starting only US$ 100+ to US$ 1000+. The prices depend on the packages that customers pick as per their requirement. They offer different destinations with different cruises and different durations. Each package is unique and unlike the others.

IGLU Cruise: Shipping Rates & Policies

By iglucruise’s web portal you get connected with cruises which would take you to different destinations unique to you. You do not have to ship anything as IGLU Cruises is an online business.

IGLU Cruise: Payment Methods Accepted

Iglucruise is able to receive card payments online. They also accept cheques (Sterling only) to their address. They accept bank transfers too. But the most convenient is using VISA Credit or MasterCard Payment. One can also use debit card. No matter which way one pays, he has to pay a) 2.5% of the transaction for Visa Credit or MasterCard payments, b) 2.5% if your debit card was issued outside the UK or is a deferred debit card and c) 4% of the transaction if paying by American Express.

IGLU Cruise: Returns, Refunds & Exchange Policy

Iglucruise supports buying any scheme after thinking all options of the customers. They request to buy only after the customer is sure about the time of his trip. If anyone wants to cancel his trip, he should directly write to iglu’s respective e-mail address. It might require about 24 hours for the cancellation to take effect. However, the amount of money to be refunded solely depends on the operator’s policy.

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